IF I HAVE QUESTIONS ABOUT A SERVICE ORDER WHO DO I ASK?:goo.gl/kS9zcs

If you have a question about the service order you were sent, or it is missing important information (Eg "how to access"  unit, scheduled times/dates for the work to be done)  email the person who sent you the service order, unless it was LB in which case call her or chat via Hangouts .

Only email LB if she asks you to.