High utility bills rebrand.ly/highbills

If you want a refund due to utility bills being higher than normal then

A: Let us know the amount of refund you want  

B: Provide us the bills for the last 12 months.

C: Explain how you calculated the refund amount you are claiming
D: Explain why you think the landlord is responsible for this problem and if this because you claim landlord did not fix the problem quickly         enough that resulted in the increased bill, provide the dates and method you contacted our maintenance department and also if the            problem has now been fixed