1: HOW CAN I OPEN THE ELECTRONIC LOCK WITH THE CODE? A: Press any press only lights up the keypad without a beep B: Enter each number of the code# you were given C: Press the "unlock" button on the lock D: The lock will make a beeping noise for each code number as you press it. E: Wait for a grinding sound from the lock to stop F: A green light will flash twice too, and once finished you can open the lock G: When you leave the property, please close the door. It will then lock automatically when the door is closed, as this triggered by a door sensor. (If this does not occur, email info@sdcpm.com) H: FYI. Only "SDCPM" office will have access to the physical key that will be used only in emergency I: If there is a problem with the lock, it will flash a red light and make an alarm tone. MojoLocks include an anti-brute-force feature that, after too many incorrect access code attempts, disables keypad access for a brief period. Whenever four incorrect access codes are entered into a MojoLock, the keypad will not respond to button presses for one minute  2: BATTERIES A: When batteries are getting low (approx 20% life left) the lock will flash red for five seconds to alert you. B: To change the batteries (4 AA) slide up and remove the top panel see photo below marked "Mojo lock) and you will then see the batteries to replace. This is tenants responsibility who should replace them at their expense before they stop working C: FYI average life of the batteries is 10 months. Keep a spare set ready to install as needed  2.5 USB INPUT If your lock is a "G2" which has a USB input on the outside at the bottom if your battery runs out you can open the lock with a USB-C type cable instead, powered to a phone or other USB-C compatible device. Once done, replace and test your batteries  3: Is MojoLock Physically Secure? |